Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and billing/shipping address when you register or make a transaction.
• Profile Information: Profile photo, store details, and preferences you provide.
• Transaction Data: Details of purchases, sales, and payment history.
• Usage Data: Pages visited, features used, and interactions with listings, collected automatically.
• Device & Technical Data: IP address, browser type, operating system, and cookies.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account.
• Facilitate transactions between buyers and sellers.
• Send transactional emails, order updates, and support communications.
• Personalise your experience and surface relevant listings.
• Improve, maintain, and secure our platform.
• Comply with legal obligations and enforce our Terms of Service.
• Send promotional communications with your consent (opt-out available).

3. Sharing Your Information

We do not sell your personal information. We may share it with:

• Other Users: Your public profile and listing information is visible to other users on the platform.
• Service Providers: Trusted third parties (e.g., payment processors, cloud hosting, analytics) who assist us in operating the platform, subject to confidentiality agreements.
• Legal Authorities: When required by law, court order, or to protect the rights and safety of our users and platform.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to appropriate protections.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services, comply with legal obligations, and resolve disputes. You may request deletion of your account and associated data at any time.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data.
• Object to or restrict certain processing of your data.
• Withdraw consent at any time where processing is based on consent.
• Lodge a complaint with a data protection authority.

To exercise any of these rights, contact us at [email protected].

6. Security

We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

IslandHub is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us and we will promptly delete it.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting a notice on our platform or via email. Continued use of IslandHub after changes take effect constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: [email protected]